Account and data controls
Request deletion of a TeamLogger account or data
TeamLogger Mobile does not create accounts in the Android or iOS app. It signs in to existing accounts provisioned by a customer organization. You can request deletion of your individual account, your company's account, or specific data from this page.
Last updated: August 10, 2026
Fastest route: send the request from the email address associated with your TeamLogger account to customersuccess@teamlogger.com. Never send your password, one-time code, access token, signing key, or payment-card details.
1. Choose what you want deleted
My user account
Request deletion of your TeamLogger user account and profile. Separately identified work or compliance records may still need to be retained or de-identified under the company account owner's lawful instructions or another legal requirement.
Specific records
Identify screenshots, work sessions, leave records or attachments, feature requests, or other records you believe should be corrected or deleted.
An entire company account
The verified company owner or authorized administrator may request closure and deletion of the TeamLogger company and its associated user and work data.
2. Send the request
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Use your account email
Email customersuccess@teamlogger.com from the address associated with your TeamLogger account. If that address is unavailable, explain why and provide another way to verify your identity.
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Identify the scope
Include your name, TeamLogger username or account email, company name, and whether you want to delete one user account, specific records, or the entire company account. For specific records, provide dates or other non-secret details that help locate them.
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Complete verification
TeamLogger may ask you to verify control of the account or may confirm authority with the company account owner. This protects company and employee records from unauthorized deletion.
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Receive the outcome
Customer Success will acknowledge the request, explain any action needed from the company owner, and confirm when the applicable account/profile deletion or requested record action is complete. If separate records must be retained or de-identified, the response will explain the applicable reason when permitted.
3. If your employer manages your account
Your employer or customer organization usually controls membership in its TeamLogger company and may need to preserve work records for payroll, accounting, employment, audit, legal-claim, or regulatory purposes. Contact your TeamLogger company administrator as well as Customer Success. TeamLogger will coordinate with the organization where applicable and will not let one user delete another person's or an entire company's records without verified authority.
4. What happens to the data
- For an approved individual account-deletion request, the TeamLogger user account and profile are deleted and the user can no longer sign in with that account.
- Separate work, screenshot, leave, approval, financial, audit, security, fraud-prevention, dispute, or legal-claim records are deleted unless the customer organization instructs lawful retention or another legal requirement applies. Records that must be retained can be restricted or de-identified where appropriate.
- Deletion from active systems and backup copies can occur on different schedules. Backup data is protected and is not restored to ordinary service use after deletion.
- Deleting the mobile app from a phone does not itself delete the server account or company records. Use the request process above.
- Uninstalling the app removes app data according to Android or iOS behavior, but already uploaded work records and screenshots remain in the TeamLogger company until deleted under the applicable company, retention, and legal process.
5. Access, correction, restriction, or objection
Use the same email address if you want to access, correct, restrict, object to, or receive a portable copy of information where those rights apply. State the request clearly. Rights and response requirements vary by jurisdiction, and TeamLogger may need to coordinate with the company that controls the record.
6. Contact
Email: customersuccess@teamlogger.com
Postal contact: Build80, B2/B401, Lakeview Tower, Vastrapur Lake, Ahmedabad, Gujarat, India 380015.